Recently I’ve had some discussions with one client, who so appreciates my services he thinks I should start planning to “scale up”. It’s a move I’ve considered, but don’t think I’m ready for just yet. One concern I have, for example, is that this particularly client mentioned that he’d prefer someone was always available to answer the phone for my company, especially if he were to refer certain...

When I started my virtual legal assistant business, one thing I realized quite early on was how important systems would be to managing my work and my busy personal life. I have tried and discarded more than one system, but currently have a set-up that works quite well for me. I do have a few things I need to add, or improve, as I’m sure we all do! First, I have a calendar system that helps me stay on track of both daily and long-term...